|Dear Parents and Students,
We hope all of our players and their families are staying strong during these challenging times. 2020 has been a difficult year for us all.
For those students who would like to continue their basketball training in a safe environment, we are now offering individual and small group training sessions at hugely discounted rates. Our aim in providing this program is to stay engaged with our players during these uncertain times and give our kids the chance to keep practicing their skills.
Once our weekend programs resume, individual training will go back to our standard rates.
We have attached more information on the program, along with some frequently asked questions below. Please feel free to contact us with any other questions you have at [email protected].
|What is the maximum number of students per session?
*Each session will have a maximum of 6 participants. No Exceptions.
What Safety Precautions Are You Taking?
None of our coaches have visited or transited through any of the countries on The EDB quarantine list in the last month. Most of our coaches have not left Bangkok since the outbreak began.
Our coaches are in good health and will take daily temperature checks of themselves. If a coach is feeling ill, he will not attend the session.
All of the equipment balls, cones, etc. will be sanitized with disinfectants after each session.
Our coaches will also have hand sanitizer and temperature check device on-site at every session.
Will I be able to apply my Weekend Academy or Elite fees to the private workout sessions?
Unfortunately, the answer is No, Our Private Workout program is a separate program from the Weekend Academy or Elite Programs.
Once our weekend academy classes resume, we will apply makeup classes to the new season of the Weekend Academy and Elite Teams.
Can we book outdoor public venues and apartment complexes for private sessions?
Yes, we will come to any venue of your choosing, including public courts, apartment buildings, and homes. If we do not make the booking, we cannot take responsibility for any issues. For example, if a public court is unavailable when we arrive, we cannot offer a refund of makeup. The parent will be responsible for any issues related to the bookings they have made.
If you would like Top Flight to book the court, we can book BPro Onut or Bpro Sathorn based on availability at each location.
Can I pay for the private classes in cash?
No, All payments must be made by bank transfer at least 24 hours before the session. Bookings will not be confirmed until payment is received. Please make the payments to the following bank account Bangkok Bank, Top Flight Basketball 031-021249-3, and e-mail us the proof of payment to [email protected]com. Twenty-four hours before the private session.
Our coaches will not accept cash.
My child is a beginner/ advanced player, will the private sessions be appropriate for them?
Yes, the private sessions are perfect for players of all ages and skill levels. We find that sessions work best when all kids are close in age and have similar abilities.
Twenty-four hours after each workout, our coach will send you a detailed workout report reviewing everything your child did in the session, as well as feedback on areas of improvement and drills they can do on their own.
What are the booking hours for private sessions?
Our coaches will be available for bookings from 7:00 am-7:00 pm 7 days a week.
Can I request my coach?
Yes, you can request your preferred coach, but it will be subject to their availability.
Will I be responsible for transportation?
For families that book their venues, there will be an additional transportation charge for sessions scheduled at homes and public courts. We will determine the additional transportation charge using the Grab Taxi App rates. We will evaluate the roundtrip rate from our primary location NIST International School Sukhumvit Soi 15/36, to your venue.
For sessions that Top Flight books at BPro, there will be no additional transportation charge.
What is the cancellation policy?
If you wish to cancel, we require 24-hour notification. Cancellations within 24 hours will be eligible for a full refund minus court fee if we make the bookings.
We hope all of our players will take advantage of this unique opportunity to receive personalized instruction from our experienced team of coaches. As always, for any questions, please feel free to contact us at [email protected].
See you on the court!!